Responsible Gaming

Gambling should be entertainment, not a source of stress. Free, confidential help is available 24/7 across Canada.

🆘 Need Help Right Now?

ConnexOntario — Gambling & Addiction Support
📞 1-866-531-2600
Free, confidential support 24 hours a day, 7 days a week. Also available by text: send CONNEX to 247247. Funded by the Ontario Ministry of Health. Every licensed Ontario operator is required to display this number.
Ontario Problem Gambling Helpline
📞 1-888-230-3505
Gambling-specific counselling and support, connected through the ConnexOntario network. Available 24/7.
CAMH — Centre for Addiction and Mental Health
📞 1-800-463-2338
Specialized problem gambling treatment programs at camh.ca. Based in Toronto with province-wide services.

Warning Signs of Problem Gambling

Recognising early warning signs gives you the best opportunity to address them before they escalate. Common indicators include:

If any of these describe your experience, reaching out to a helpline is a confidential and judgment-free first step.

Tools Available at Licensed Canadian Casinos

Every casino operating legally in Ontario is required by the AGCO (Alcohol and Gaming Commission of Ontario) to offer the following responsible gambling tools:

Deposit Limits

Set daily, weekly, or monthly caps on how much you can deposit. Limits can be reduced immediately; increases take effect after a cooling-off period. Most licensed operators allow this through your account settings without needing to contact support.

Session Limits & Reality Checks

Set a maximum session duration or enable periodic reminders showing how long you've been playing and how much you've wagered. Reality checks pause gameplay and prompt reflection.

Loss Limits

Restrict the total amount you can lose within a defined period. Once reached, further play is blocked until the period resets. This is separate from a deposit limit and directly caps your financial exposure per session.

Self-Exclusion

A formal self-exclusion blocks your access to a casino platform for a set period — typically 6 months, 1 year, or permanently. A centralized self-exclusion registry for all Ontario-licensed iGaming sites is launching in mid-2026, allowing a single exclusion to apply across every regulated platform simultaneously.

BetBlocker (Free, Multi-Device)

BetBlocker at betblocker.org is a free tool that blocks access to 329,000+ gambling sites across all devices for a period you choose. It requires no account and is effective even when a casino's own self-exclusion only covers that single platform.

How to Gamble Responsibly

For players who choose to gamble recreationally, a few habits help keep it entertainment rather than a problem:

Gambling Debt Support

If gambling has led to debt problems, Credit Canada offers free financial counselling at 1-800-267-2272 (creditcanada.com). Advisors can help you understand your options without judgment.

For crisis situations, Ontario's 24/7 crisis and mental health line is available by calling or texting 988.